Cancellation Policy
At Bubbles Haircare for Kids, we strive to provide exceptional service and accommodate all of our clients to the best of our ability. We understand that circumstances may arise which require the cancellation or rescheduling of appointments. To ensure fairness and maintain the efficiency of our scheduling system, we have established the following policy:
- Rescheduling or Cancellations:
We kindly ask that you reschedule or cancel your appointment at least one hour before the scheduled start time.
Cancellations made less than one hour before the appointment will be considered a no-show.
- How to Cancel or Reschedule:
To cancel or reschedule an appointment, clients must email us at hello@bubbleshair.ca or by calling the salon at (506) 646-2822.
- No-Shows:
Clients who do not show up for a scheduled appointment without proper notice will be marked as a no-show.
- Policy Changes:
Bubbles Haircare for Kids reserves the right to update or amend this policy at any time without prior notice.
By booking an appointment with Bubbles Haircare for Kids, clients acknowledge and agree to these terms.
Thank you for your understanding and for helping us provide timely service to all our little clients and their grown-ups. If you have any questions, feel free to reach out!
Child Comfort & Safety Policy
Bubbles is a safe space for children, and we’re committed to making every visit positive, respectful, and empowering.
We do not perform haircuts while a child is being physically restrained against their will — whether by a parent, caregiver, or anyone else. Forced restraint can be distressing and traumatic, and it creates a serious safety hazard for the child, the adult, and our stylists. With sharp tools in use, everyone’s safety is our top concern.
Our team is trained to work patiently and thoughtfully with children, including those who are nervous, wiggly, or sensory-sensitive. We’re happy to pause, adapt, or reschedule an appointment as needed — and our stylists always reserve the right to decide what feels safe and appropriate for them.
Thank you for supporting our mission to provide a caring, inclusive environment where kids can feel confident, respected, and safe.
Bubbles Lice Policy
At Bubbles Haircare for Kids, the health and comfort of all our clients is a top priority. To help prevent the spread of lice, we kindly ask that you reschedule your child’s appointment if they are currently experiencing a lice outbreak.
As part of our care process, our stylists perform a quick visual check for lice or nits before each haircut. If lice are discovered, we will need to immediately stop the service.
Should this happen, we’ll calmly and discreetly inform the parent or guardian, and begin a full sanitization of any tools, chairs, or surfaces that may have come into contact with the affected child.
While we understand this can be disappointing, we’re committed to maintaining a safe, welcoming space for all families. If needed, our team is happy to recommend trusted treatment options to help you resolve the issue at home.
We ask that families wait 7–10 days after completing lice treatment before booking another appointment, to help reduce the risk of re-infection and protect all of our guests. If you need guidance on lice treatment products, please ask any member of our staff.
Thank you for your understanding and cooperation!