Effective Date: October 2025
At Bubbles Haircare for Kids, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or book an appointment.
1. Information We Collect
We may collect:
- Your name, email address, and phone number when you contact us or book an appointment
- Details you share during booking, such as your child’s name and service preferences
- Basic usage data from your browser, such as IP address, device type, and pages viewed, to help us improve our website
2. How We Use Your Information
We use your information to:
- Book and manage appointments and send related confirmations and reminders by email or text
- Respond to questions and support requests
- Send promotional updates by email, see Section 3
- Improve our website and services
We do not sell or rent your information to third parties.
3. Communications and Consent
- Email promotions: By booking an appointment or creating a customer profile with your email address, you agree to receive occasional promotional emails about services, classes, and offers. You can unsubscribe at any time using the link in any email or by contacting us. We act on unsubscribe requests within 10 business days, and our unsubscribe contact remains available for at least 60 days after each email.
- Text messages: If you provide a mobile number, we may send appointment-related text messages only. This includes confirmations, reminders, and schedule updates. We do not send marketing texts. Standard message and data rates may apply. Reply STOP to stop receiving appointment texts. If you opt out of texts, you may still receive appointment updates by email.
4. Third-Party Providers
We use trusted third-party providers for booking, payments, communications, and analytics. These providers have their own privacy practices. We share only the information needed for them to provide services to us. We include our business name and mailing address in all promotional emails and keep records of consent as required by law.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure.
6. Your Rights and Choices
You can:
- Update or delete your information by contacting us at hello@bubbleshair.ca
- Unsubscribe from promotional emails at any time
- Reply STOP to opt out of appointment texts
- Request access to, or correction of, your personal information
7. Children’s Privacy
Our services are for families. We collect limited information about children only as needed to provide services and communicate with parents or guardians.
8. Retention
We keep personal information only as long as needed to provide services, meet legal requirements, and resolve disputes.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with a new effective date.
10. Contact
Questions or requests
Email hello@bubbleshair.ca or write to:
Bubbles Haircare for Kids
[Your Mailing Address]